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Published on: 28/10/2011

Triple-S  is working with rural water stakeholders in Ghana to establish a well defined  and participatory monitoring and evaluation system that adequately measures and reports on parameters/indicators for  assessing water services in terms of sustainability and functionality.

This is being done under the leadership of Community Water and Sanitation Agency (CWSA), and in partnership with pilot regions and districts.

Supporting this, Triple-S in collaboration with the Community Water and Sanitation Agency (CWSA), has come up with a set of Sustainable Service Delivery Indicators.

These sustainability and functionality  indicators are based on the draft CWSA guidelines for small towns and small communities, the CWSA Project Implementation Manual, as well as the the model by-laws for the establishment and operation of Water and Sanitation Development Boards.

The indicators and sub-indicators were reviewed by the Triple-S Technical and the National Level Learning Alliance Platforms. Indicators were refined according to suggestions and comments. The resulting indicators were used as the analytical framework of a sustainability study conducted in Volta Region and Northern Region.

In order to use the service delivery and sustainability indicators for assessing the current status in the 3 Triple-S focus districts, data collection tools were developed in order to collect the required data to easily and unambiguously score the indicators. This led to a further refinement of some of the indicators.

The indicators focus specifically on two service delivery models:

  1. Community Ownership and Management of hand pumps, managed by a WATSAN Committee; and
  2. Community Ownership and Management of small town piped systems, managed by a Water and Sanitation Development Board (WSDB).

The service delivery indicators assess the level of service delivered, in terms of water quantity, quality, accessibility and reliability.

The next step consists of baseline data collection in the three Triple-S regions (Brong Ahafo, Volta Region and Northern Regions) using the service delivery and sustainability indicators. This will include the testing of data collection, analysis and presentation tools, like flows, excel graphs and maps. Furthermore, there is on-going discussion with the World Bank on the use of the indicators in their sustainable rural water supply programme in 64 districts and with CWSA on linking the indicators to the (currently not fully functioning) national monitoring system DiMES. In order to make this compatible with DiMES, the same terms have been used as much as possible. The data processing and analysis tool indicated the links between the data entries for this baseline and the DiMES data entries. In this way, where available and up to date, DiMES data can be easily used for the baseline data collection. In return, where DiMES data is not available or not up-to-date, the baseline data can be easily used to be filled into DiMES.

Please see the link below for the full document.

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