Country: India | Partner: Government of Odisha | Client: UNICEF | Duration: 2019-2020
Published on: 22/10/2020
The Drink from Tap Mission is an initiative of the Government of Odisha to reach everyone with 24/7 safe drinking water from a tap on-premise in urban localities. The government-owned Water Corporation of Odisha (WATCO) is implementing the programme with technical support from UNICEF and IRC.
A key part of the Mission is communication: to ensure that the customers/ beneficiaries understand and can use the service in the intended manner and are able to share their feedback to the service provider. IRC supported the development of the communication strategy, which highlights the key elements of the service that needs to be communicated by WATCO and the possible channels that can be used for this communication. The Jal Sathis - women Self Help Groups (SHGs) members - are the face of this Mission in the communities and play a central role in the communication strategy.
See also Government of Odisha - Drink From Tap Mission - a 5T Initiative
Women-led Self Help Groups (SHGs) play a central role. Read more...
IRC is providing technical support to UNICEF to help implement the "Drink From Tap" Mission. Read more...
How to inform, persuade, and engage customers in achieving the goal of 24/7 safe drinking water from a tap on-premise for the urban population of... Read more...