How can we, as a collective sector, improve in providing WASH services that last? Read more...
Service delivery models describe the practical implementation of water service provision as part of a service delivery approach Read more...
Stakeholders in the water, sanitation and hygiene (WASH) sector in the Northern Region of Ghana have met to form a learning platform, the Regional Level Learning Alliance (RLLAP), in Tamale. It is to promote the sharing of ideas, knowledge and synchronise project activities and initiatives for... Read more...
Want to know how your organisation scores in sustainability performance? Complete the online self-assessment form and find out if your organisation’s sustainability policies and practices are strong or need improvement. Read more...
Eighteen senior water service professionals from Timor-Leste, Ghana, Uganda, India, Burkina Faso, Belgium, and The Netherlands gathered from 12 to 16 November 2012 in The Netherlands to participate in the training event: ‘An Introduction to the Concepts of Service Delivery: The Role of the Service... Read more...
IRC Director Nico Terra officially inaugurated the second international training programme for high level officials of the Government of India on 19 November 2012. Read more...
The literature review on service delivery concepts looks at how service delivery is defined and implemented in other sectors as health, electricity... Read more...
Global monitoring reports, such as the Joint Monitoring Programme for water supply and sanitation, indicate that water and sanitation coverage is increasing over time. Read more...
Jeremiah Atengdem is the Regional Learning Facilitator of the Triple-S Project in the Northern Region of Ghana. In this presentation he explains how the project is piloting the Service Delivery Approach in the East Gonja District. Read more...
What makes a good monitoring system? They feed into local level planning and decision-making, are realistically designed with existing resource... Read more...
On Tuesday 21 August, Water For People hosted a Google+ Hangout on transparency in the water sector. Read more...
On 28 and 29 June 2012, the Joint Monitoring Programme water working group shared results from their first electronic survey. The group collected information on capacity and incentives for water-sector actors to comply with post-2015 JMP targets and standards. The survey also solicited opinions... Read more...
In rural Mozambique, nearly 35% of water facilities are not working or in need of repair. The National Directorate of Water [DNA: Direcção Nacional de Águas] is confronting this problem by catalysing the process for sector reform. DNA adopted the service delivery approach—to essentially improve... Read more...
The Community Water and Sanitation Agency (CWSA) is in the process of finalising a number of service delivery documents to guide the rural water and sanitation sub-sector in Ghana. The documents will critically enhance service delivery in the rural water sector. Read more...
Scale, and associated words and phrases, such as ‘scaling up’, ‘large scale’, ‘appropriate scale’ and ‘economies of scale’ are both central to development discourse and often misunderstood or interpreted in different ways. As scale is at the heart of IRC’s work on services delivery, this note seeks... Read more...
